When we last wrote about those infuriating “Sorry you were out” cards, the attitude of Royal Mail’s management seemed to be that those of us who felt the cards were slipped through our letterboxes even when we were in were deluded. “If there any incidents of this happening, we need to know. We want to [...]
Letter in The Daily Telegraph SIR – The card claiming that you were out when a postman tried to deliver a packet (Letters, October 9) instructs you to use the website to arrange “redelivery”, or to telephone. The website asks for the 13-digit code that the postmen are supposed to have written on the card. [...]
THAT LETTER about “Sorry You Were Out” cards shoved through the letterbox by postmen who don’t even have the packages with them has kicked up a deservedly gritty storm. It’s happened to us many times before, so it’s hard to believe that the Royal Mail management didn’t know about it. But then, they aren’t credited [...]
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