Sorry You Were Out
Letter in The Daily Telegraph
SIR – The card claiming that you were out when a postman tried to deliver a packet (Letters, October 9) instructs you to use the website to arrange “redelivery”, or to telephone. The website asks for the 13-digit code that the postmen are supposed to have written on the card. Surprise, surprise, they never do. Try telephoning. and you can hang on for 15 minutes, as I did recently, and no one answers. Is this designed to force people to collect their own parcels from the local office? Yet another example of paying for a service but not getting it.
Dr Harold Hughes Kingston upon Thames, Surrey
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1 Comment
Oct 13, 2009 5:41 pm |
Don’t even get me started on the bloody post-office.
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